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Graphic Designer - Zound Industries - Stockholm

Graphic Designer - Zound Industries - Stockholm

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About the position

We are a fast-growing company that is known around the world. Well perhaps not that well known, but you may have heard of our brands – Urbanears, Marshall and soon adidas. In fact, they may even deliver high fidelity tunes to your ears from time to time. For years Zound has taken a back seat to these household names, but now it’s stepping into the spotlight. And this is where you come in.

Right now we're on the lookout for a talented Graphic Designer to strengthen our corporate communications team. Diving in at the deep end, you will help to develop our corporate identity and ensure that this rings true with our overall global vision for the company. Based at the HQ in Stockholm, you will work closely with the Communications Manager and the management team to produce both external and internal artwork that really pops and puts Zound on the map.

Needless to say you have an eye for design, a love of concepts and the ability to deliver high quality artwork. You’re a natural doer. You can deliver on the bigger picture while not losing sight of the smaller details. Above all you can help us develop a corporate brand that appeals across the board - to distributors and retailers, current and future employees, plus our investors and shareholders. 

You are confident in leading other designers and consultants on the path to greatness regardless if you are working on a keynote, a video or a website. 

The position
Reporting to the Communications manager, you will work with various functions within the organisation. Your job will be to spearhead the direction for the corporate brand, leading specialist consultants and also producing a lot of artwork yourself.
The position is both strategic and operational. This means you’re not afraid to switch between long-term tactical thinking to more mundane tasks like updating Power Point/Keynote presentations. We’re a small corporate communications team so tasks truly range from everything to everything else.

Skills Required
• A few years of experience as a Graphic Designer or Art Director/Junior Art Director at an agency, as a freelancer, or as part of an in-house team . 
• Proven creative capacity in all aspects of design, from concepts to print-ready files, presentations and web projects.
• Experience of working with corporate identity
• Experience in directing concepts for photography, web, PR and events.
• Experience developing concepts and visual language for social media and digital.
• Ability to produce printed materials, digital marketing assets; banners and e-newsletters.
• Ability to communicate your vision and concepts and inspire others
• A strong portfolio (website or PDF).
• Must be experienced in Adobe Creative Suite (ie. Indesign, Illustrator, Photoshop).
• Fluency in English, both spoken and written (We are an English-speaking company).

Skills Meriting
• Photography and retouch skills
• Experience working with CMS such as wordpress or similar

Does this sound like you?
So, if you are up to the task of being responsible for graphic design and corporate identity at a fast growth organisation in constant change, this job is a perfect match for you. Please send us your resume and portfolio as soon as possible as we review candidates continuously. 

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Digital Content Manager - Stockholm

Digital Content Manager - Stockholm

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About the position

About the role 
We put online first. With the consumer journey becoming ever more complex we need to make sure that we are present at every touch point, showcasing our brands and products in an engaging way. As an E-tail Content Specialist you will play a vital role in this strategy. 

Top of your list will be to make sure our brands and products appear on our retailers’ digital channels and marketplaces in a way that not only increases sales but also enhances the digital consumer experience and follows the brand guidelines.
You will be the go-to person for digital content. You will establish content plans, identify gaps, propose improvements and ensure we have the structure and tools in place to optimize our presence in these channels.

Key responsibilities 
Analyze brand & product display 
• Map out and analyze how our brands and products are presented on our retailers’ digital channels and marketplaces in close collaboration with our trade marketers globally
• Identify gaps and set best practices for new product launches    
• Support with optimizing SEO, CRO and e-tailers digital marketing for go-to-market plans 
• Deep dive into the path to purchase report and follow the 2019 plan for improving the digital customer journey with input from the e-commerce team. 

Drive content and digital experience improvements 
• Establish content plans to develop our retailers’ presentation of our brands and products in digital channels to increase brand awareness and drive more sales 
• Be the link between our brand/PR and retail teams to make sure we have a good way of working when pushing and publishing press reviews. Participate in finding ways to syndicate eCom reviews to retail. 
• Benchmark other brands, research best practice examples and reports and develop a content plan to inspire and drive creative new ways of working
• Guide and inspire our trade marketers and sales team in content strategy, conversion and optimization performance to maximize launches and sales. 

Manage requests from trade marketers 
• Be the link between the trade marketing team and the brand teams for scoping, requesting and producing retail toolkits for new launches and ensure the content is always updated.  
• Work in close collaboration with our trade marketing team and manage continuous requests.  Set up a structured way of managing, prioritizing and giving feedback on requests. 
• If needed, set ways of working with trade marketing agencies and other local/regional stakeholders.

Who we are looking for:
• Experience with digital content marketing: 3-4 years experience at an agency or working as an inhouse digital content specialist at a retailer or e-tailer      
• Digital performance marketing experience: Experience of working with digital performance marketing - SEO, CRO, display, social, affiliates and optimizing digital customer journeys on both web and mobile      
• Industry experience: You have experience from a consumer products industry selling through retail, e-tail and/or marketplaces    
• Interpersonal skills: You have great interpersonal and relationship-building skills in order to work with our retail partners as well as our own brand and trade marketing teams. You have a strong self-drive and can act on your own
• Language: Zound is a diverse and global company, so you need to be fluent in English 

Does this sound like you?
So, if you are up to the task of working for a super dynamic company, this job is a perfect match for you. Please send us your resume as soon as possible as we are reviewing candidates continuously.

We´re looking forward to your application! 

 

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Junior Insight Manager - Stockholm

Junior Insight Manager - Stockholm

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About the position

What we're looking for: 
At Zound we really try to see things from the eyes of our consumer so we can develop products that are needed, loved and remembered. This is why we use meaningful human-centered insights to guide us and inspire us. Right now, we need to strengthen our consumer insight team. We are looking for a passionate Junior Consumer Insight Manager to plan and drive projects with cross-functional, multidisciplinary teams.

You are an analytical, creative and business-oriented advocate of human-centered product development and innovation process. You don’t get nervous when someone asks you to analyze the latest market data report or facilitate a focus group. You are excited to learn new skills, curious about latest tech and of course extremely passionate about consumer insights.

Together we will: 
• Secure fact-based decision making and human-centered product development 
• Drive the development of the strategic consumer insight tool box
• Inspire, guide and lead others to uncover meaningful consumer insights  

As a junior insight manager, you will: 
• Drive human-centered product design and concept validations together with the design team, including screener and discussion guide development, interview moderation, etc.
• Design, plan and facilitate brand and marketing workshops together with the global consumer insight manager
• Uncover and monitor consumer and industry trends for R&D and innovation purposes
• Conduct qualitative and quantitative competitor, category and brand analyses for different internal stakeholders
• Dramatize and communicate the gathered insights and foresights in inspiring and engaging ways  
 
About you:
• 2-3 years of experience in the field of consumer insights within marketing, product development or design
• University degree in marketing, business administration or social sciences 
• Excellent communication skills in Swedish and English
• Experience of qualitative research including commercial ethnographic studies, focus group moderation and expert interviews
• Ability to conduct quantitative analyses
• Skilled in bringing insights to life in creative presentations and storytelling
• Self-driven, detail-oriented and structured way of working 
• Experience of working in multidisciplinary teams and closely with design team in a fast-paced environment

Does this sound like you? 
So, if you have a passion for human-centered insights and are up to the challenge of working for a super-dynamic company, this job is a perfect match for you. Please send us your resume as soon as possible as we are reviewing candidates continuously.

We are looking forward to your application!

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Interim Sustainability Controller - Stockholm

Interim Sustainability Controller - Stockholm

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About the position

About the role
We are looking for an organized, engaging and highly driven Interim Sustainability Controller who is able to start immediately and work for a minimum of 12 months. The role is part of Zound’s Compliance team and work together with the Sustainability Manager at the Stockholm office with sustainability reporting, training, support client requests, as well as the Compliance team on product regulatory issues. 

Zound Industries is a diverse and global company and you get the opportunity to work in multi-lingual, multi-cultural project teams. At Zound we have an interesting mix of competencies from a variety of disciplines, ranging from product and technology, design, acoustics, sales, brand and marketing, and we believe in teamwork, aware that our collective energy creates our exceptional Zound environment.  

Main responsibilities 
As Sustainability Controller, your main tasks will be to ensure and monitor compliance with Zound Industries Code of conduct, internal and in the supply chain as well as report sustainability data, understanding regulatory and customer requirements and ensure these are met. Your main responsibilities includes:  

• Continued implementation of the company´s sustainability work, such as of anti-corruption, define targets and way of working for climate and environmental impact reduction etc
• Sustainability report activities
• Training and supporting organization in the sustainability area
• Monitor supplier sustainability status, including audit schemes, and supporting suppliers
• Assess regulatory and customer requirements to define applicably for Zound Industries 
• Answer customer requests in the sustainability area, often in various web based tools
• Reporting to authorities in the sustainability field, such as waste reporting
• Together with sourcing and sustainability manager ensure sustainability and compliance requirements are met in product development
• Support in various sustainability projects, such as anti-corruption training and control, human rights, environmental performance, product sustainability improvements etc
• Ensure sustainability and compliance documentation is maintained and archived in assigned systems
• Support and approve materials and purchases within the organization from sustainability criteria’s.
 
About you
We are looking for someone with the following competence and skillset: 
• University degree in law, sustainability management, business administration or engineering, nature or social science combined with sustainability studies and/or experience.
• 1 – 5 years’ experience in sustainability work within a company, preferably in the design and/or manufacturing industry
• Good administrative skills, patience and curiosity for new tasks are important
• Excellent communication skills in English

It is also meriting if you have experience from the following:
• Experience from sustainability work and supply chain control, in the areas of anti-corruption, human rights and/or occupational health.
• Global sustainability requirements and management systems experience
• Product regulatory experience, such as chemical compliance or electrical safety requirements
• Chinese language skills

 Does this sound like you?
So, if you are up to the task of working for Sweden’s most dynamic company, this job is a perfect match for you, please send us your resume as soon as possible as we are reviewing candidates continuously.

We´re looking forward to your application! 

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Acoustic Engineer - Stockholm

Acoustic Engineer - Stockholm

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About the position

The background story  
Electronic sound reproduction devices are growing in popularity and new products appear on the market all the time. Consumers are becoming sound connoisseurs, so great quality sound is more important than ever - and we take this very seriously. In fact, we are obsessed with sound and in our lab we want to understand, make, break and design sound so our customers continue to give us top ratings. We work with simulations, prototyping, testing and subjective evaluations to achieve the perfect sound. Our customers actively seek out high quality sound so we are always on the lookout for new and innovative ways to create that perfect pitch. 

Growing the Acoustic & Electronics team
Our fantastic Acoustic and Electronics team consists of six highly skilled engineers. To keep pace with our fast company growth, we now need to expand the team and bring in another passionate and dedicated colleague. We are looking for someone who can work on product development projects, working closely with our teams within industrial design, mechanical engineering, software/tech, and UX as well as external partners and factories.

We are super passionate about what we do and we expect nothing less from the new Acoustic Engineer. You are a self-motivated person with a positive, flexible and pragmatic mindset and a true team-player that appreciates working together with your colleagues for our common success. We’d like you to take own initiative and always push for continuous improvements in both your and the teams’ ways of working, as well as in technical solutions.  

Main responsibilities 
In the role of Acoustic Engineer your main work task is to ensure stable and cost efficient acoustic and electronic design for our headphones and speakers to achieve the best possible perceived sound characteristics. You are also responsible for: 

• Owning and leading acoustics design, verification, reviews and documentation in appointed projects
- Work with internal and external partners to define, review and agree on product requirements and design solutions
- Majority of design and verification work is done by and/or together with external partners, our focus is on defining and setting requirements and reviewing deliveries from our partners
- Give recommendations of design and component selection before gates, milestones and builds in appointed projects
- Make sure that quality in mass production is secured

• Performing acoustic and electrical tests, measurements and subjective evaluations on a suited level and frequency

• Continuously studying the latest technologies and solutions available on the market
- Perform technical competitor benchmark studies

• Giving input to and help driving improvements 
- Help drive possible product performance and quality improvements
- Improve our processes regarding ways of working
- Contribute to lab improvements by recommending investments for lab and keep it in excellent order 

The Acoustic Engineer reports to the Manager of the Acoustic and Electronics department.   

About you
We believe that you have relevant education within the field of engineering and have been working for a few years within the field of electroacoustic engineering and sound reproduction. You have a passionate approach to sound and appreciate a structured way of working where documentation is a natural part of your daily work. If you have experience and competence in electronics, antenna and DSP, it´s a major plus. 

In order to succeed as an Acoustic Engineer you like to get things done and you are always one step ahead. We expect you to be very self-driven, reliable and confident in taking responsibility. You have excellent organization skills and the ability to deliver results in a constantly changing environment. Also, you are a valued team player with attention to detail. As Zound Industries is a diverse and global company, we see that you have excellent oral and written communication skills in English. 

Does this sound like you?
So, if you are up to the task of designing excellent quality sound with competent and super passionate colleagues around you, as well as working for a fast moving organization in constant change, this job is a perfect match for you. Please send us your resume and along with description about why you like to join us as soon as possible. 

We´re looking forward to your application! 

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Innovation Director - Stockholm

Innovation Director - Stockholm

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About the position

About the role
At Zound innovation is at the heart of what we do. In the ten years we’ve been making headphones and speakers they have transformed from simple wired devices into high-tech, connected systems. To continue driving this work and ensuring that innovation is embedded across the whole organization, while putting user experience first - we are now recruiting an Innovation Director.

This key role will work at the highest level - reporting into the CEO - and across the entire organization. One day you will be working with the management team setting the strategic direction, the next validating innovation and tech level with product owners and others involved in the design and development process.

As the Innovation Director your role will be to create new experiences for our consumers, introduce new technology to our products, identify new partnerships as well as leading research and validations into future business opportunities.

Partnerships are a reality of the technology industry. This role will be an important part in the discussions and cooperation with our tech partners together with the line managers. Our ambition is to drive and secure highly collaborative partnerships that really have great value for all parties, especially end-users.

As a first step you will define and secure an innovation process and ways of working, including setting up a small team. Working with this team, other internal colleagues and external partners you will embed high levels of tech and innovation in our product roadmaps, while securing the necessary research and validation.

On top of this, you will activate innovation across the whole company and beyond – developing, coordinating and running innovation activities on a global scale with both internal and external stakeholders.

 

Key responsibilities but not limited to: 

· Define the process and a structured way of working for managing innovation within Zound. This involves scootering and standardizing market research methods for novel ideas and insights, strategic innovation, promoting open innovation and introducing tools and processes that encourage creative thinking.

· Implementation of Zound’s innovation process throughout the company and at all levels – for example through training and applying measures to track improvements in innovation.

· Analyzing trends and market disruptions as well as searching for emerging new opportunities and securing approval of innovation themes for further research and validation. 

·  Be an adequate counterpart for specific tech and other strategic partnerships. Engage with these partners to secure and drive alignment of tech and product roadmaps with line management. Plus evaluate and develop new collaborations.

· Create, evaluate and analyze technology proposals, partnerships, etc. for new product lines and business opportunities and deliver an efficient hand over to line management for implementation.

· Lead and drive specific innovation projects with both internal and external partners, including allocating resources, setting up teams and securing capabilities.

· Monitoring the progress of a range of ongoing initiatives and reporting on progress of innovation activities and projects to the CEO and the management team.

 

About you:

· Extensive experience of driving strategic innovation projects and processes in a consumer product environment were tech has a significant impact on the consumer experience. 

· Innovative mindset with a strong desire to reach achievable and cost-effective results.

· Proven track record of bringing products to market plus a good understanding of the full design and product development process including go to market.

· Have a strong appreciation for market trends / insights and tech trends / roadmaps and how to secure purchase in the consumer journey, with a focus on consumer experience.

· With a collaborative mindset plan, co-ordinate and introduce ideas and reach agreements for innovation projects and initiatives, using multiple formal and informal influencing techniques and excellent project management skills. 

· Able to demonstrate reuse analysis work or models in different contexts.

· A proven track record of championing innovation to tight timescales and successfully implementing projects that deliver significant customer benefit or cost/productivity improvement.

· A great communicator proven to engage audiences both internally and externally.

 

Your background

· Engineering degree.

· A business / finance / marketing degree or other relevant business / commercial experience is preferable.

· Proven excellence in leadership both of direct reports and project teams in a matrix format.

· Proven experience of leading an innovation function at a group level.

· Experience of working in environments where product development is a high priority and of strategic importance.

 

Does this sound like you?
So, if you are up to the task of being responsible for driving innovation for a fast-moving organization in constant change, this job is a perfect match for you. Please send us your resume and along with description about why you’d like to join us as soon as possible as we are reviewing candidates continuously.   

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Get to know Zound

Get to know our culture

I'm trying to find the cherry on top

Keeping things real at Zound is Yandeh, our Mood Manager. Find out more about what she does to keep our values and culture alive.

I'm trying to find the cherry on top

Mood manager is an unusual job title, what’s it about?
My role is to set the mood at Zound. I’m here to make sure every single employee feels appreciated and valued. It’s about recognizing the individual and ensuring that they feel part of the bigger Zound picture. Your skills are important, but so is your personality.

How did you end up working at Zound?
I’d been working in the restaurant business for ten years in different roles and different countries. I was in serious need of a change. I heard that Zound was looking for somebody for reception and I got the job. I was kind of scared as I thought office work was stiff and boring. However, I was surprised. It’s as fun and social as what I did before but with a totally different development potential.

And how did you get the job as mood manager?
Part of my role was working with our chief evangelist, helping to define our culture and making sure it comes out in our day to day work. When he left, I was picked to head up this work, but we tweaked the title to fit me and my personality. Mood manager is actually a nickname my friends gave me. It kind of fits.

So what do you actually do?
A big part of my role is to make sure we all live our culture and values each and every day. I organize lunch and learning talks every week to challenge our thoughts and ideas. We’ve discovered how flow can be scientifically explained, how the creative process works and about conflict resolution in Columbia from a woman’s perspective.

Being curious and learning new skills can help you think about your work or life in a totally different way. So we have new skill nights that are like mini-courses covering everything from knitting to yoga to ZBrush.

I also work with HR on making our new employee induction the best it can be, letting them know that they are more than just a cog in a machine. And there’s always something happening from our Christmas bash to celebrating Norway’s independence day!

What’s your favorite part of the role?
I love making Zound feel like a home to everyone. Lots of people go to work and don’t enjoy their job and that’s a real shame. Here at Zound we want people to like coming to work. So I always try to create the wow – something that’s unexpected and brings everybody together. I’m trying to find the cherry on top.

Our values

Our values are the glue that bind us. They're what makes Zound what it is - a mix of courage for curiosity, creating the wow, believing that magic is together and being on the ball.

Our values are the glue that bind us. They're what makes Zound what it is - a mix of courage for curiosity, creating the wow, believing that magic is together and being on the ball.

Our values are the glue that bind us. They're what makes Zound what it is - a mix of courage for curiosity, creating the wow, believing that magic is together and being on the ball.

Our values are the glue that bind us. They're what makes Zound what it is - a mix of courage for curiosity, creating the wow, believing that magic is together and being on the ball.

Our values

Courage for curiosity
Curiosity – a strong desire to know or learn something. Courage – doing something that
We are fueled and fascinated by the world around us and remain receptive to its untapped potential, energetic, eager, and in movement, listening, watching, and witnessing. We dare to question our own standards and methods, never afraid to turn things on their head, to deconstruct, reinvent, and push past our prior limits in the pursuit of creating unique and relevant experiences for our customers. We remain connected to the public, hungry for knowledge, proactively absorbing the habits and conversations populating society in order to develop our expertise. We are not afraid to step out of our comfort zone and take risks, as in our striving and reaching and experimenting, through our failures and successes, we unlock the new.

Create the WOW
We aspire to set ourselves apart from the rest, to make a meaningful difference through our work. We strive for the unexpected wow-factor, to surprise and inspire others. We’re ambitious and go the extra length, turning the volume up on what is possible, challenging ourselves to enrich experiences. We make an impact, instilling a sense of marvel and astonishment through all our actions. We are motivated by the unexpected, the never-before, and set out to shift the norm and rewrite the rulebook one step at a time. We seek out the emotional connections in our work, and innovate by listening and acting upon our insights and learnings, making a positive, memorable impression, our passion visible in all we do.

Magic is together
We believe in teamwork, aware that our collective energy creates our exceptional Zound environment. We embrace and value diversity in all its forms, and respect individual expertise as a key to our potential. We care about one another, and foster a safe, trusting, all-inclusive atmosphere. We collaborate and contribute, providing one another with the resources to do our best, feel supported, and grow. We empower one another through our community, celebrating wins, maintaining humility, and remaining aware of our individual roles as part of a greater team. We keep things positive, but don’t mind a bit of collaborative friction along the way to new realms of creativity. We respect the collective, unified power of what we do, igniting the magic by coming together.

On the ball
We are proactive and professional in our day-to-day operations, driven by a vigorous spirit of individual potential, aware that we are each responsible for delivering our own unique work to keep the overall Zound in movement. We make achievable goals in order to inspire success, excited by our work yet clear in our objectives. We follow through on plans, making trustworthy colleagues and company representatives, maintaining open lines of communication. We are effective and efficient and learn quickly from mistakes, minimizing waste of time and resources by assessing our successes and failures, refining and perfecting our methods. We keep the finish line in sight every step of the journey, and understand that a thriving Zound is an honest, reliable, consistent, confident Zound.

Get to know our people

Meet Ebba, Industrial Designer, Stockholm

"We're all problem solvers"

Meet Ebba, Industrial Designer, Stockholm

“We’re all problem solvers”
 
I was employee number 50-something. Straight after my degree I joined the company as a design trainee. Then I became a junior designer and now I’m an Industrial designer. That means I work with the outsides of our products, designing them for mass production. It’s not just about how they look, we have to think about the materials we use, the textures and how it feels for a customer to use them.

Until recently I was part of the team working on the Adidas Originals project. We were starting from scratch so we had to understand the form language of Adidas before we even started designing the products. Now I’m back working with Marshall again. Each brand has a different personality, look and ethos – it’s great to be able to work with all of them.

Working in a company that’s growing so fast means that we’re all problem solvers. If you see something that needs fixing, you fix it. People trust that you will do a good job. Each day is different depending on the stage of each project. One day I can be part of super-serious meetings about budgets or picking materials and the next I’m playing with glitter for a collaboration with an artist. I really have to pinch myself sometimes – it still feels like I’m in school.

My colleagues are what make the job. Zound has a great team and even when we lose somebody really good, we always seem to find an equally great person to replace them.

Meet Andrea, Marketing Manager, New York

"An incubator for creative minds and divergent thinkers"

Meet Andrea, Marketing Manager, New York

“An incubator for creative minds and divergent thinkers”

When you work at a company that’s growing like Zound you need to be able to think outside the box and be ready to hit the ground running.

For me there’s no such thing as an average day. I alternate between touching base with the team in Sweden and working with our partners here in the US to keep our marketing activations rolling.

I’ve worked in other European countries, but there’s something special about the Swedish people, culture and way of working. It’s a very collaborative and democratic working style, which is really motivating.

The best thing about working at Zound is the people and creative energy in the office. Everyone encourages each other, and hard work is recognized which makes for a very positive environment. We’re a very diverse group in terms of our backgrounds, which brings unique perspectives to projects. It helps us come up great ideas to get one up on the competition!

My tip for people applying for a job at Zound is to let your personality shine through during your interview. Zound is an incubator for creative minds and divergent thinkers – regardless of the role.

Meet Tim, Global Logistics Manager, Stockholm

"It’s about taking the opportunity"

Meet Tim, Global Logistics Manager, Stockholm

“It’s about taking the opportunity”

If you see something that needs doing, then you just get on and do it. That’s the great thing about Zound – you’re given the freedom to get on with your job and make a difference.

Logistics is a bit like working in a control tower. You’ve got to make sure that the right items are in the right place at the right time. At the right price, of course. Then throw in a fair amount of managing expectations of customers, colleagues in sales and management, and you’ve described my job in a nutshell.

I spend a lot of time talking with contacts around the world. One moment I’m on the phone to our factories in China making sure products are ready to ship, then I’m talking to our warehouses or our transport partners across Europe and the US.

We mainly ship things by sea, so you have to think ahead. Each month I work on forecasting our demand to make sure shelves are always stacked with our products. It gets really crazy in the last part of the year in the run up to Christmas and other holidays.

My life motto is be open to try. I was a member of a band playing 80s rock and now I spend my spare time competing in triathlons. This is a great bit of advice for people starting at Zound too.

Zound brought me to Stockholm and it’s also introduced me to some of my best friends. We’re like one big family.

Meet Clement, Regional Sales Manager, Paris

"Everything is possible"

Meet Clement, Regional Sales Manager, Paris

“Everything is possible”

My link to Zound goes back to almost the beginning of the company’s story. From 2009 to 2014 I worked for one of the first distributors of Zound products. Then I joined the family for real as a regional sales manager. Back then we were a team of six and over the past four years we’ve grown to be 26.

A sales manager’s job is very varied. Of course, I spend a lot of my time with retailers and distributors – in meetings, giving training sessions, visiting trade shows. Then there’s the back-office stuff like price quotations, business reviews, sales operations and so on.

Sales is always challenging, but also fun. When you’re part of a fast-growing company it feels like everything is possible. And it is. But it’s up to you to make the most of it. You’ve got to be proactive, ready to learn and have an entrepreneurial mindset.

I’ve learnt a lot in my four years with Zound. Two of my biggest challenges have been creating the French sales team and setting up the Paris office. It’s hard to believe that it’s been over a year since we moved in.

I can’t wait to see what happens over the next four years. There’s so much potential and room for growth.

Meet Jesper, Sales Operations Manager, Stockholm

"Be open and don’t be afraid to ask"

Meet Jesper, Sales Operations Manager, Stockholm

“Be open and don’t be afraid to ask”

My friend tipped me off about Zound. He was working here and said I should too. After that I got talking to one of the founders at a tech event and sent in my resume. I didn’t hear anything so I sent a reminder and half an hour later I was on the phone to HR talking about opportunities. Unfortunately there wasn’t anything to suit me then, but a few weeks later I got a call back and I started as sales and logistics coordinator.
 
In the beginning I was combining studying and working. I got the chance to go to our New York office on an internship and learnt all about the US market. It was invaluable experience. After the six months I came back to Stockholm as Sales Operations manager.
 
In my role you need a balance of good analytical and communications skills, an eye for detail and be able to build relationships quickly. At Zound you are constantly challenged. You get given assignments that you may not have done before, but you are trusted with the responsibility. It’s challenging but really helps you grow.
 
My best tip for people starting at Zound is to be open and don’t be afraid to ask. We’re a scale-up company so we’re all learning. And the people! It’s fantastic working with so many inspiring and ambitious people.

Meet Trinity, Regional Sales Manager, China

"Never had a role like this before"

Meet Trinity, Regional Sales Manager, China

“Never had a role like this before”

Through friends I met with one of the founders of Zound and started working as a project manager in the production office. I think I was the fourth employee. As the company grew my role changed. I started taking the lead of sourcing and logistics in China and when the manager of the Chinese office left in 2014 I became operations director for China.

As Zound got bigger some responsibilities were transferred to Stockholm. At the same time ecommerce sales in China were going through the roof so I investigated the potential of setting up a local ecom team. In 2017 I became regional sales manager in China.

I’ve never had a role like this before, so it is both challenging and exciting. My goal is to finish setting up the sale team and make sure it functions well. I spend a lot of time on teamwork. It’s important that everybody feels they are making an impact to help the company to continue growing.

Working at Zound is very different than the average Chinese company and it can be a bit of a culture shock. So it’s super important to make sure we recruit the right people. We want to create a healthy environment that gives our employees the right work life balance.

Meet Malcolm, Audio & Acoustics Engineer, Stockholm

"Be prepared to get involved"

Meet Malcolm, Audio & Acoustics Engineer, Stockholm

“Be prepared to get involved”

My specialty in our team is drivers. These are the parts of speakers and headphones that make the sound. It’s a pretty niche area so when I was looking for a new job and couldn’t find anything in the UK, I started looking further afield and found this job. I started working almost straight off the plane. I only dropped by the office to pick up some keys but started chatting to the team and got stuck in right away. Haven’t really stopped since.

Each morning I’m in touch with our suppliers in China through project meetings or just answering emails and then during the afternoon I’m usually in the lab – measuring speakers, analyzing components, developing the distinctive sound of our products. In acoustics it’s a balancing act to make sure that all the parts of a speaker or headphones work well together. Changing one thing can often have an unwanted knock-on effect. It’s something you get the hang of with experience. Plus a lot of trial and error.

Working at Zound you’ve got to be prepared to get involved and try out new things. There’s so much going on, both at work and after work. I mean, I’d never even heard of innebandy before I moved to Sweden and now I play every week!

Meet Sandra, Global Digital Marketing Manager, Stockholm

"The only limit is the one you set yourself"

Meet Sandra, Global Digital Marketing Manager, Stockholm

The only limit is the one you set yourself

Even in the short time I’ve been at Zound our team has grown like crazy. Both in the number of people and in terms of responsibilities and competences. People explore, learn about a brand, a product or a trend in different ways, sometimes more complex to get a grip on, now and go online instead of visiting real life stores or simultaneously, so we’ve moved our focus to meet this (not that) new reality.

My days vary so much. Of course, I have the normal admin and tasks to deal with, but I could be developing campaigns, working on product launches or budget planning. At the heart of my role is engaging customers online from the moment they think about buying a speaker or some headphones right through until they become a repeat customer and keep them engaged and loyal.

Being a good communicator is essential. We’re still relatively small so I work with people in lots of different roles as close or as far as it can get from my domain of expertise. I might be working with the brands, retail teams, sales, external partners of all kinds. So it’s important that I can share my thoughts and ideas clearly and get the same experience from everyone I work with.

I’m learning all the time. Things happen so fast and you really have the potential to make an impact. Everybody here works beyond their job description and the only limit is the one you set on yourself.

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